Zerion often does customization work that may be of use to other Eclipse users, such as creating reports or programs, and completing integrations. As a convenience to our customers, we make most of these reports, processes and code available to all for purchase and installation. A new report has just been added to our repertoire! It’s called the Auto Canceled Backorders Report.
Eclipse’s Canceled Orders report doesn’t show what was automatically canceled by the system. This downloadable report fills the gap by displaying only items that were automatically canceled, along with the salesperson, buyer, original quantity, canceled quantity, canceled sales dollar amount and canceled cogs dollar amount. It will help identify overlooked customer and product issues.