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January 2011
Hello,
Isn't it great to be back in the swing of things? New year, new projects, new outlook … I love a fresh start. We've been running a survey to get our plans in order for this year, and there's a few days left to get in on that (and the iPod giveaway). See below for more info, as well as a fun, yet intriguing, list of the seven biggest mistakes that Eclipse users make. And, don't miss the special at the bottom with a fixed fee for purchasing consulting! Talk soon.
The Top 7 Things that Eclipse Users Get Wrong
Our recent survey is providing insightful and useful information that will help mold the future of this newsletter. One affirmed suspicion is that our Eclipse tips are a hot item. While we wait for the final survey results, we thought we’d treat you to some reverse tips … in other words, what NOT to do. Spending over 500 hours per month in Eclipse-run distributors gives us unique perspective into some of the most common operational mistakes. READ THE TIPS …
Last Chance to Win an iPod Touch
Time is running out to win an iPod Touch! We've received an incredible 10% response rate on our 2011 survey, and we are so thankful to those who have completed it. If you haven't, there's still a few more days to tell us how we can provide better services, greater options and more useful resources in the New Year. Click HERE to take our 5-minute survey before Jan. 31 and you could win a shiny new iPod!
Staffing Up Sales
 If you know Zerion, you know Tony King. As the primary salesperson, as well as a consultant and owner, he’s often the face of the company. Keeping in touch and ensuring customer satisfaction are his passions; but, it’s getting harder to do it as well as he’d like. For the New Year, Tony will remain actively and deeply engaged with the customer base; but, Joel Gordon and Jon Moyer will be on the front lines. MEET THEM…
Welcoming Inline and N&S
This month, we’re excited to be working with two new clients, Inline Electric Supply and N&S Supply. Zerion is helping Inline convert new staff from Array to Eclipse by providing remote conversion support, including price matrix, vendor file, customer file and product file. We're also helping N&S with consulting and training on manifests, work orders and operations. Thanks for joining us!
News: ERP, Acquisitions and Software Guide
IT spending may be on the rise, but CIO Magazine says that ERP investments will go down in 2011. They're also saying that it's the year of social media integration for ERP software. Distributors might be interested in reviewing Industrial Supply Magazine's new Distribution Software Guide, or taking note on some important dos and don'ts for acquisitions in the distribution space. FIND OUT MORE of the who’s who and what’s what of software, IT and distribution …
Get Some Training on the Calendar
The 2011 Eclipse UFO training schedule is now available. Web-based classes for February are focused around new hires; and, Zerion will be teaching two sessions each for E-term and Solar. Also, for 2011, the User’s Group will be hosting web-based roundtables. There’s one scheduled for mid-February on Activity Triggers, including invoicing, shipping, calling queue and order entry. To learn more or sign up, visit eclipseuser.com.
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