Zerion E-News - September 2010 - wholesale distribution and activant eclipse news, information, support, training, implementation


Success Story Eclipse Tip New Customers Industry News Regional Training View Our Archive or Join Our Mailing List	Sept. 2010 Good afternoon, We don't normally like to compare ourselves to our competitors. But, if a customer does it for you, it's okay, right? Our feature story is a success story from Kiva Kitchen & Bath, and it outlines their experience with us on an Eclipse conversion. It's worth the read. Also, be sure to check out our newest customers, our Eclipse tip on back orders, and our BOGO special. Talk soon! Kiva Kitchen & Bath: A Conversion Connection There’s a big difference between 4 months and 4 days. And, the time it takes to get up and running after a conversion affects both customers and employees alike. Kiva Kitchen & Bath learned this first-hand when they chose Zerion for the second phase of their Eclipse conversion. With better training and consulting, Kiva was able to derive the benefits of Eclipse - and get back to full, customer-pleasing capacity - in a much shorter timeframe than their previous install. To download the complete success story, click here. Eclipse Tip: Review PO Backorders So, you were expecting 100 pieces of that widget; but, the truck showed up at your dock with 95. Now you need the rest; but, when? Typically, Eclipse's back order field on POs is set to default to 3 days; however, this may not be accurate. What if the vendor is going to deliver it in 2? Or 10? In vendor file maintenance, set the number of days for a vendor back order to "review". Then, it will prompt the back order to display in the "Review PO Back Orders queue" as a purchase order. You'll have a reminder to follow-up on it and find out the actual date of the expected delivery. GET MORE free Eclipse help … Keep 'Em Comin' This month, we started working with 2 new customers. A Zerion consultant visited Columbus, Ind. to work with Southcentral Company, an HVAC, plumbing and industrial distributor. They compiled a "wish list" of Eclipse issues that needed to be resolved, like menus and authorizations; and, we delivered. Also, we're in the midst of an RF installation for Hill Country Electric. The Texas-based electrical distributor had us turn on RF picking this month. Soon, we'll be heading back to turn on RF receiving/purchasing. Thanks for the new business and 'welcome' to our newest friends! News: Software Wars, WMS, BI and CIOs That sure is a lot of acronyms! But, it's the "who's who" and "what's what" of distribution, software and technology this month. Some stories we found interesting include two Industrial Distribution reports, one on the Software Wars to get distributors' business, and the truth about Warehouse Management. Also, we liked this analysis on how to make Business Intelligence successful in ERP, and CIO Magazine's report on IT hiring. GET MORE news … Falling for Eclipse Training We get to enjoy the tail-end of some beautiful fall weather and foliage in early Nov.; and, we hope you'll join us! The Eclipse UFO will be hosting a Zerion-led Report Writer/Utilizing Eclipse with Excel class on Nov. 3 in Findlay, Ohio.; and, one on User Defined Screens, Class Files and Sub-Routines on Nov. 4. We're also teaching a variety of web-based Eclipse classes throughout Oct., such as Warehouse Techniques, General Ledger, AR and AP. Members can learn more or sign-up by logging on to the UFO web site.
BOGO Eclipse Consulting! Just like we did for Southcentral Company, we want to fulfill your Eclipse wish list. Let us show you our capabilities... buy just one day of consulting, and we'll give you another day FOR FREE! This offer is only available for newsletter subscribers through the end of October. Contact Tony King today at 321.229.1089.
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Sept. 2010

Good afternoon,

Images are 95px by 95px We don't normally like to compare ourselves to our competitors. But, if a customer does it for you, it's okay, right? Our feature story is a success story from Kiva Kitchen & Bath, and it outlines their experience with us on an Eclipse conversion. It's worth the read. Also, be sure to check out our newest customers, our Eclipse tip on back orders, and our BOGO special. Talk soon!

Kiva Kitchen & Bath: A Conversion Connection

There’s a big difference between 4 months and 4 days. And, the time it takes to get up and running after a conversion affects both customers and employees alike. Kiva Kitchen & Bath learned this first-hand when they chose Zerion for the second phase of their Eclipse conversion. With better training and consulting, Kiva was able to derive the benefits of Eclipse - and get back to full, customer-pleasing capacity - in a much shorter timeframe than their previous install. To download the complete success story, click here.

Eclipse Tip: Review PO Backorders

So, you were expecting 100 pieces of that widget; but, the truck showed up at your dock with 95. Now you need the rest; but, when? Typically, Eclipse's back order field on POs is set to default to 3 days; however, this may not be accurate. What if the vendor is going to deliver it in 2? Or 10? In vendor file maintenance, set the number of days for a vendor back order to "review". Then, it will prompt the back order to display in the "Review PO Back Orders queue" as a purchase order. You'll have a reminder to follow-up on it and find out the actual date of the expected delivery. GET MORE free Eclipse help …

Keep 'Em Comin'

This month, we started working with 2 new customers. A Zerion consultant visited Columbus, Ind. to work with Southcentral Company, an HVAC, plumbing and industrial distributor. They compiled a "wish list" of Eclipse issues that needed to be resolved, like menus and authorizations; and, we delivered. Also, we're in the midst of an RF installation for Hill Country Electric. The Texas-based electrical distributor had us turn on RF picking this month. Soon, we'll be heading back to turn on RF receiving/purchasing. Thanks for the new business and 'welcome' to our newest friends!

News: Software Wars, WMS, BI and CIOs

That sure is a lot of acronyms! But, it's the "who's who" and "what's what" of distribution, software and technology this month. Some stories we found interesting include two Industrial Distribution reports, one on the Software Wars to get distributors' business, and the truth about Warehouse Management. Also, we liked this analysis on how to make Business Intelligence successful in ERP, and CIO Magazine's report on IT hiring. GET MORE news …

Falling for Eclipse Training

We get to enjoy the tail-end of some beautiful fall weather and foliage in early Nov.; and, we hope you'll join us! The Eclipse UFO will be hosting a Zerion-led Report Writer/Utilizing Eclipse with Excel class on Nov. 3 in Findlay, Ohio.; and, one on User Defined Screens, Class Files and Sub-Routines on Nov. 4. We're also teaching a variety of web-based Eclipse classes throughout Oct., such as Warehouse Techniques, General Ledger, AR and AP. Members can learn more or sign-up by logging on to the UFO web site.

BOGO Eclipse Consulting! Just like we did for Southcentral Company, we want to fulfill your Eclipse wish list. Let us show you our capabilities... buy just one day of consulting, and we'll give you another day FOR FREE! This offer is only available for newsletter subscribers through the end of October. Contact Tony King today at 321.229.1089.