Team

Take a moment to meet the stars who deliver your results

Tony King

The beauty of working with a small business is that you often don’t have to go far to get what you need. At Zerion, Tony is a jack-of-all-trades, hands-on visionary and resident Eclipse guru. He’s one of the original founders of the company, and has been around since its 2005 inception. As Owner and Consultant, he’s responsible for sales, customer relationship management, accounting, human resources and consulting. His Eclipse and distribution experience comes from serving as a lead project manager for Hughes Supply’s Eclipse implementation team during their company-wide software conversion. Tony also spent time in Hughes’ internal audit and inventory control departments. His favorite projects at Zerion involve purchasing, distribution centers, and RF. Tony has three young sons with his wife, Kelly.

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Susan Chandler

Susan is a Zerion Consultant and a certified UniVerse Database Administrator with eleven years of experience in distribution. She comes to us from Hughes Supply/HD Supply where she monitored the performance of the Eclipse system and kept it running as efficiently as possible. Susan’s unique exposure to a large-scale Eclipse environment developed her exceptional ability to understand the inner-workings of the system. She utilizes this knowledge to help Zerion customers better identify and resolve efficiency issues. Susan is a Navy veteran with a degree in economics and philosophy from the University of Miami. She originally is from New Mexico, but currently resides near Zerion’s home base in Orlando, Florida.

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Peggy Gonter

Peggy is a Consultant at Zerion. She’s part of Zerion’s “dynamic duo” – a husband and wife team who have deep knowledge in systems, distribution and Eclipse software. Peggy has been supporting Eclipse users since 1998. Prior to then, she worked with SHIMS software on UniVerse for 10 years. Peggy offers Zerion’s clients procedure analysis and design, project management, programming, support and training. In addition, she enjoys working with Steve to produce major efficiencies for customers. To accomplish this, Peggy draws on her background in business and her knowledge of operations, processes, and programming. She has an MBA from Indiana University, and BAs in business and history. In her spare time, Peggy can often be found cooking, traveling or hiking with Steve.

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Steve Gonter

Steve is a Consultant at Zerion, and the other half of the long-time husband and wife consulting team. He also has been providing Eclipse implementation, programming, support and project management services since 1998. Prior to then, he supported SHIMS Software on UniVerse for 10 years. Steve offers clients comprehensive expertise in programming, including extensive implementation of user-defined fields, forms changes, custom reports, integrations and extractions. When his skills combine with Peggy’s, they form a unique offering: analyzing and streamlining procedures for customers, while customizing the system for best practices. Steve has a Bachelor of Science in mathematics from Purdue University and resides in Indiana with Peggy. Their daughter, Carolyn, is a child and adolescent psychiatrist.

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Libby Juarez

Libby is a Zerion Consultant and IT professional who began her career at the start of the new millennium. She has had the opportunity to gain a wide perspective of distribution and software through her time at several different companies. First, she got her feet wet at Ferguson Enterprises as a Quality Assurance Analyst, and later a Developer. Then, she spent seven years at Hughes/HD Supply as Programmer Analyst (Epicor Eclipse). Before coming to Zerion, she served as a Senior Programmer Analyst and tech lead for the implementation of SAP at 99 Cent Only stores. Now, she uses her strong technical background to provide behind-the-scenes changes and efficiency enhancers for Epicor Eclipse users. Libby’s programming includes forms changes, custom reports, EDI and more. Libby is a graduate of Florida State University. She spends her free time with her husband and two boys in Katy, Texas.

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Michelle Green

Michelle is Zerion’s Administrative Assistant. She hails from Michigan, but resides in Orlando where she keeps the Zerion office running smoothly and efficiently. Michelle is responsible for managing A/R, A/P, payroll and office organization. She also prepares customer quotes and work orders and manages the company’s CRM program. She has a background in accounting and administrative services, but also has a passion for cosmetology, photography and dachshunds.

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Kelly King

Kelly is Zerion’s Marketing Manager. Since 2001, she has served as an account manager at a public relations firm, managed a customer loyalty program and professional golf sponsorship at Home Depot Supply/Hughes, and led an internal communications team at Hughes. She holds a B.S in general communication with a minor in business and a M.S. in marketing communication, both from Florida State University. Kelly also is accredited in public relations by the Universal Accreditation Board. At Zerion, Kelly is responsible for all aspects of the company’s communication. Her passions are writing and photography, especially when it involves her two young boys.

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Rick Canida

Rick began his Eclipse journey as the IT Manager at FIFE Electric Supply in Tampa. From there, he became an installer at Hughes Supply, and then went on to do the same for Intuit. Once Activant purchased Eclipse from Intuit, he went to work with an Eclipse customer; and, he also has been involved with several other Eclipse customers. Long story short, Rick is no stranger to Eclipse or distribution; and, he’s an incredible asset to the Zerion team. Eclipse users nationwide have built a strong relationship with Rick and his “make it happen” attitude. His diverse knowledge allows him to offer general, yet wide-reaching, Eclipse consulting and support. Rick lives in Tampa, Fla. with his wife, daughters and son.

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"I just want to thank you so much. Rick [Canida] was such a great help this morning with the PDW issues I am having."
Madine Trotter  ProSource  
I have dealt with many onsite consultants in my career and have never come across anyone with as much knowledge, and the ability to get along with everyone, as Daron.  As you well know we have a large cast of characters here.  The greatest variance in personalities is in our warehouse.  Daron was able to put everyone at ease and got them on board instantly ... I still have employees asking me when he is coming back.
Mike Bell  Hunzicker Brothers  
“Zerion’s people are always upbeat and willing to an­swer questions. They dig into a problem and find out exactly what needs to be done."
Susan Walker  Independent Electric Supply  
"We worked closely with Tony King, who is extremely knowledgeable on RF and distribution centers. He has a friendly, helpful demeanor which benefited our team tremendously as we worked together to find solutions. We continue to call on him as a resource.”
Tim McNaughton  Stuart Irby  
"We have been thoroughly impressed with everyone at Zerion, not only in terms of their knowledge and expertise, but even more so with the integrity and professionalism with which they approach their work.  I’ve rarely seen anyone during my 32 years in business who works harder and cares more about his customer than Rick does."
Adrian V. Toole  Cape Electric Supply  
“A lot of our success stories are about finding the right personality fit and this was it. Whenever you asked a question, he [Tony King] knew the an­swer or he could get you the answer. We knew our people would really respond to him.”
Marilyn Wilson  C&L Supply, Inc.  
"Excellent knowledge along with the right people and training skills needed to share that knowledge in a meaningful and helpful way."
Survey Responder  
"Zerion's service-oriented approach and skilled staff helped us get through our transition to Eclipse."
Survey Responder  
"Great training sessions.  All the presenters have great knowledge and great tips for Eclipse."
Survey Responder