Waiting, waiting, waiting … I could be billing a customer, generating a sales order, or picking an order. But instead I’m thinking about what’s for lunch while I yawn (again), finish off another cup of coffee, and continue staring at E-term’s spinning wheel of death.
Has that ever happened to you? Multiply that experience by the number of users you have on your Eclipse software system, factor in the trickle down effect each user’s wait time has on other aspects of the operation, and throw in a bathroom break for good measure. It all adds up to INEFFICIENCY and LOST REVENUE.
As you may know, Eclipse is very resource intensive. Upgrading IT hardware is a common recommendation when you’re experiencing system issues; but, this is like getting your car re-painted … it may look prettier but it doesn’t necessarily help things run better.
My Dad always tells me that the cheapest car I’ll ever own is the one I already have. I may not always heed that advice; but, when it’s applied to the Eclipse software system in a distribution company, my Dad’s really onto something. So the question becomes, how do we make the most of what we’ve got? Just like that car, it’s all about maintenance, maintenance, maintenance. And when focused on performance, a paint job should always be the last thing on your list, rather than the first. Instead, it makes more sense to invest in things that help your car deal with everyday use, like oil changes, tires, and other preventative maintenance.
Here are seven ways you can increase your system’s up-time:
Depending on your particular system make-up and needs, some or all of these seven elements can be part of a sound maintenance program to make your Eclipse software system as reliable and efficient as possible. While you can pay more attention to some of these items on your own, Zerion is available to provide you with hands-free performance optimization through out new EZ Performance program.
As you know, we’ve always been about maximizing your investment and increasing efficiency. But, we’ve long-focused much of our effort on process improvements. We teach you the best way to drive the car so that it runs smoother; and, we tell you the best route to take. We love doing that; but, we often find that even with the best consulting and training, if your engine is failing, you’re not going to get where you’re going. Now we’re going to lift the hood and optimize system performance. With the addition of our own UniVerse Database Administrator, Zerion can reduce operational inefficiencies and employees’ lost time, and increase system reliability and up-time.
Meet EZ Performance … where Eclipse is made easier with Zerion (much like with EZ Support). With this cost-effective monitoring program, Zerion will do a monthly inspection on your system and help make the most of your Eclipse investment. E-mail us (firstname.lastname@example.org) to learn more about how EZ Performance can help your systems run more effectively.
Tony King is the owner of Zerion Group whose roles include sales, consulting and management of a team of 12 consultants who work directly with customers to help them achieve their business goals.